What kinds of math problems can I submit? Any type of problem from Basic Math, Algebra, Geometry, Trigonometry, Pre Calculus, Calculus or Ordinary Differential Equations.
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Does it matter if the problems are for homework or a test? No
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How do I submit problems? See Submitting Problems.
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How long will it take to get the solutions back? You will receive your solutions no later than 12 hours after we receive your payment or after your e-check has cleared, but you will receive a notification e-mail as soon as your solutions have been posted or have been completed. See also Rush Jobs and Late-Night Service.
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Can I get back the solutions quicker? Some jobs can be handled in considerably less than 6 hours. See Rush Jobs and Quick Turn-Around Solutions.
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I am up late, can I get problems solved during the night? Yes, see Late-Night Service, Quick Turn-Around Solution or Quick Online Hints.
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How will I get the solutions? You will receive a link to your solutions or an e-mail attachment with your solutions professionally typeset. You will be asked to state your format preference in that initial e-mail reply.
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How much will it cost to have my problems worked out? Fees for the basic service are based on a $25.00 per hour rate to work the problems and post or typeset the solutions. For our other services see: Rush Jobs, Late-Night Service and Quick Turn-Around Solutions.
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How do I pay? You will receive an e-mail reply following receipt of your problems, indicating the fee and a PayPal payment request link.
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Is there a guarantee of the accuracy of the solutions? Every effort will be made to ensure the accuracy of solutions, but on rare occasions computational and/or typographical errors may occur.
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If I choose the option to have my solutions posted on the web, will everyone be able to see them? No, the URL (unique web address) for the solutions page will be sent only to you, so the solutions will only be viewable by others if you give the address to them.
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Will posted solutions remain on the web indefinitely? No, your posted solutions will remain on the web for only 7 days.
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What if I only have quick questions? Try Quick Online Hints™, for our subscription- based online chat service, for help with hints, quick answers, definitions of math terms, formula finder, exact wording of theorem statements, general help and guidelines on how to solve your math problems.
For only $5.99 per week, you can contact us by chat, from 9:00 PM until 2:00AM (eastern time) seven days per week. We use the Skype™ chat client.
Note: This service is not for long calculations or involved problems, just questions requiring a quick look-up or starters for your problems. For longer problems, use the e-mail service.
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What is Skype™? Skype™ is chat software that allows anyone to chat or phone computer-to-computer for free, anywhere in the world. It is free to download the software and free to use.
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What is PayPal®? PayPal® is an online service that enables any individual or business with an e-mail address to securely, easily and quickly send and receive payments online. PayPal's service builds on the existing financial infrastructure of bank accounts and credit cards and utilizes the world's most advanced proprietary fraud prevention systems to create a safe, global, real-time payment solution. PayPal® is owned by eBay®. For more information, visit PayPal's secure site.
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Which credit cards and other forms of payment do you accept? We accept MasterCard®, Visa®, Discover® and American Express® in addition to bank check and debit cards and electronic checks (e-checks), all through PayPal® (see What is PayPal? above).
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Will you do any pro bono (free) jobs? Over the years, there have been hundreds of requests for free solutions by "poor," "desperate" students, and we have helped out a few. On too many occasions, we have seen students trying to take advantage, so the current policy is: Absolutely no work will be done for free!
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