When can we help you? If you would like to submit your problems between 10:00 PM and 2:00 AM (Eastern time) and you absolutely need the solutions by 10:00 AM (Eastern time) the next morning. If you need solutions even sooner, see Quick Turn-Around Solutions.

How it Works: 1 Send an accurate and complete description of the problems that you want solved. In addition, please be sure to indicate any specific instructions. If your instructions are not complete and clear, you will be contacted by e-mail for additionl information, and all work on your problems will be delayed.

2 We will review your problems to determine the amount of time required to solve them and e-mail back the fee for the solutions.

3 The fee is based on a $45.00 per hour rate to work the problems and post or typeset the solutions (see Solution Formats). You will receive your e-mail reply within 3 hours.

4 You will receive a link to your solutions or an e-mail attachment with your solutions by 10:00 AM (Eastern time) the next morning.

Formats: Please send your problems either in the body of your e-mail, as a MS Word document file attached to your initial e-mail or as an Adobe Portable Document Format (PDF) file.

Graphics: Problems sent as graphics files (Photoshop or other format) can be difficult to read and print. If you want to send diagrams with your problems, please reduce the file size as much as possible before submitting. Bitmap files are usually quite large, please reduce them either to a GIF (preferable) or a JPEG file. If you have access to a digital camera, you can attach a JPEG picture to your e-mail.

Solution Formats: You can receive your solutions either: 1 as an e-mail link to a unique web page that we create for you; or 2 e-mailed to you as a professionally typeset Adobe Portable Document Format (PDF) file. You will need the free Adobe Acrobat Reader to read and print the PDF files.

Time: In our reply e-mail, you will receive a guaranteed-by time to receive your solutions. We will get to work on your job after the problems, all instructions and the fee have been received. Your unique solutions web page link or PDF solutions will be sent to you by e-mail within 6 hours of receipt of your payment (or by 10:00 AM the next day at the latest).

Quick Turn-Around Solutions: The process is the same as in the regular Late-Night Service for problems submitted between 10:00 PM and 2:00 AM (Eastern time), but solutions can be obtained in 1 to 3 hours. The fee for this service is based on a $75.00 per hour rate to work the problems and post or typeset the solutions. This service is strictly based on time availability.